Stoves (Wood & Multi-Fuel)
Pre-Installation Sweep & CCTV
New Homeowner Inspection
Flue Integrity/Leakage Test
Full Chimney Inspection Report
Live Bird/Wildlife Rescue
Stove Rope Replacement
Re-Spray Paint (same colour)
New Clips & Screws
(Plus £40 Labour Per Hour)
Please note the price of Fire Bricks, Glass and any other parts are charged as extras to the above prices
Terms & Conditions – Sweeps & Services
Inspection Fee – £40:
We do not offer free quotation visits. Appointments are booked on the basis that we will be attending to sweep a chimney or chimneys. In the event of being unable to sweep an appliance due to access issues, inappropriate installation or other hazards present, we reserve the right to charge a standard minimum £40 Inspection Fee per chimney. This will include bespoke advice on the nature of the fault(s), suggested remedial actions and, where relevant, completion of appropriate documentation.
Missed Appointment Fee – £40:
A call out fee of £40 will be applied if, upon arriving at an appointment, we are unable to gain access to a property for any reason. To reschedule or cancel appointments, please call 01624 610914 by noon the day beforehand.
Ladder/Loft Access Charge – From £20 upwards dependent on height/access
Some flues require soot removal from the system by accessing a soot hatch either outside the property or in the loft space. Sometimes this is only available by use of a ladder. Price varies dependent on access and height required.
Some gas fires require disconnection before a flue serving a gas appliance can be swept. This must be undertaken by a Gas Safe registered engineer and is to be arranged by the customer at their own cost.
Flue and Fireplace Location/Height Charges:
Fireplaces other than those on the ground floor may incur an additional charge of £10 per flue.
Preparation for the sweeping appointment:
Appliances must not be used at all in the 24 hours leading up to an appointment. Please remove any ash/debris/other items from the fire grate so it is clear. We require a space of around 6ft in front of the fireplace, so please move any coffee tables/furniture and items from the hearth.
Payment is due upon receipt of the invoice which will be emailed once the sweep and/or service has been completed. All prices are inclusive of VAT.
GENERAL TERMS & CONDITIONS – PLEASE READ CAREFULLY
Your chimney will be inspected by a professional chimney sweep assessed to the national standards and appropriately registered.
All services are carried out in good faith; brief visual inspections are carried out of the appliance and chimney, but due to the concealed nature of chimneys and associated appliances, information should not be relied upon as a guarantee that the appliance and/or chimney are safe and/or free of faults or issues related to age, misuse, or poor installation.
The chimney sweep will assume unless otherwise told by the homeowner or the person allowing him/her entry into the property that the appliance, flue, terminals and all component parts are correctly and safely installed and are in a fit state to be swept.
If a fault occurs during sweeping, this is not the fault of the sweep; for a chimney and items connected to the installation to be considered fit for use, it must be in such condition that it can be safely cleaned and tested. If damage is caused during sweeping, this suggests an underlying fault which simply was exposed by the sweeping process.
PETS & CHILDREN
It is your responsibility to keep pets and children supervised within the property throughout our visit. They should remain in a separate room for the duration of our visit and have a designated responsible person(s) with them at all times. We cannot accept liability for loss or injury.
The sweeping process involves multiple trips to and from our vehicle. This means access doors sometimes remain open. It is the responsibility of the customer or their designated person to ensure all valuables are secure and away from the work route/area.